I've recently reinstalled my operating system to change the language and clean up my drives. However, now my computer is rebooting randomly, and I'm not sure if it's due to a hardware failure or something I might have messed up during the reinstall. The Event Viewer shows an error stating "The system has rebooted without cleanly shutting down first," which might indicate a crash or power loss. I've confirmed it's not overheating, and the reboots can happen after hours of use or just 30 minutes in. The reboot process involves a brief freeze, followed by a black screen and then the standard boot-up sequence.
I've also collected some log files with hwinfo just before the crashes. What other steps can I take to troubleshoot this issue?
2 Answers
Check your system logs as well, particularly for any entries marked with "BugCheck". You might find clues there. It usually appears just after a "Kernel-Power" entry. If you spot a BugCheck message, it can provide insights into which software or driver might be causing the issue. Sometimes these logs can point you in the right direction!
You might want to take a close look at your RAM. It's a common culprit for unexpected reboots. Have you tried running MemTest86 to check for any memory errors? It could reveal if there's a problem with your RAM that needs addressing.
Yeah, MemTest86 is a great tool for that. Just make sure to let it run for a while to get accurate results!