I'm looking for real-world feedback from those who manage enterprise email and data loss prevention (DLP) systems. This isn't just a theoretical discussion; I need straightforward opinions since I'll be using the responses for an internal architecture review. My current setup involves Forcepoint Endpoint DLP, a Cisco ESA for email gateways, and OPSWAT MetaDefender for content disarm and reconstruction. We are putting DLP-style controls in each of these solutions.
In my organization, releasing legitimate emails that get blocked is a common daily task. In practice, we often have to check the endpoint DLP, ESA, and OPSWAT separately, and perform whitelisting in multiple places. Unfortunately, this leads to complications: there's no single view for incidents, no unified quarantine, and no streamlined workflow for releasing blocked emails.
My concern is that while ESA and OPSWAT are great for mail security, they don't provide full enterprise-level DLP functionality, resulting in multiple policy engines and inefficient workflows. My network architect believes adding Forcepoint Email DLP might slow down mail performance, so we've opted to repurpose existing tools instead.
I'm specifically seeking feedback from people managing similar environments. When valid business emails frequently get held up, is this setup considered poor or inefficient? Or is it a normal and acceptable layered approach? I propose introducing a comprehensive DLP suite for email that includes focused quarantining, a single incident workflow, and improved controls for releasing blocked content to alleviate these issues.
3 Answers
A unified DLP solution really is key here. It could save you a lot of headaches by allowing you to enforce one set of policies across all platforms, reducing complexity and potential errors in your workflow. It's definitely worth looking into, if you can find a vendor that provides this.
Using multiple DLP solutions like this is tricky. You might want to evaluate a platform like Proofpoint that claims to cover all bases in one place. It could streamline your processes significantly, especially if you're not overly attached to the current email gateway and are open to upgrades.
You can indeed run into latency issues with any of these setups. If you’re already on Forcepoint Endpoint DLP, consider integrating Forcepoint Protector for email monitoring. This would centralize your incident management without the overhead of multiple systems.
Plus, if it’s properly configured, any latency might be minimal. A couple of seconds delay for email analysis could be acceptable for users while still enhancing security.