I'm searching for a user-friendly tool to help manage our Microsoft Entra multifactor authentication (MFA) deployment and its ongoing updates. We have Conditional Access policies in place that require MFA but don't force user registration. Ideally, I'd like a solution that can assist in onboarding students via a form. Additionally, reporting features to track which users are utilizing different MFA methods would be great. I also want an easy way to send out emails to users who are still using SMS for authentication, advising them to switch to the Authenticator app before a set deadline. I know that this can be handled with scripts, but a straightforward tool for our non-technical staff would definitely be appreciated. Thanks!
2 Answers
There are a couple of ways you can handle this:
1. Use the built-in registration campaign in Entra ID to enforce registration for more secure authentication methods, like Microsoft Authenticator. For reporting, you can utilize a PowerShell script that collects data on registered MFA methods, providing a clear overview of usage.
2. Consider using AdminDroid, which simplifies user onboarding with prebuilt templates. Just gather the necessary form responses and upload them via CSV, and it will automate the onboarding process. It also has separate reporting features for identifying users on weaker authentication methods.
It sounds like managing the transition to Entra MFA can be tricky, especially when you're trying to phase out SMS. While many people resort to using scripts, if you want something more navigable for your non-tech staff, you might want to check out Siit.io. It's designed for ticketing and automating workflows without the complexity of tools like Jira, making it easier for everyone to use, not just the tech folks.

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