I accidentally used my personal credit card for some free-tier AWS services when I worked at my old job, and now I've lost access to that email. Originally, it was just $30/month, but now it's ballooned to $170/month, and I'm not using any of the services. I have the account details but can't access it due to an expired password. AWS support won't help me reset it or cancel the charges since it's tied to my old account. I can't reach my previous employer for assistance either. I've contacted my credit card company, but they said they can't just cancel these charges. What should I do?
5 Answers
I recommend reporting the card as stolen and disputing the unauthorized AWS charges with your bank. Explain that you didn't authorize those charges since you can't even access the account anymore. If they push back, you might want to consider switching banks altogether.
You might really have to go nuclear here and just cancel the whole card. AWS is not going to terminate an account just because someone has the card details. Their policies are pretty strict about account ownership.
It's crazy that you’re stuck in this situation. If you can't access the old job for help, another option is simply to cancel the card and get a new one, marking those charges as unauthorized. Good luck!
First things first, you should definitely consider canceling your credit card. Just tell the bank that it was lost or stolen if you need to. After that, set up a new card for your side project. This will prevent AWS from charging you again since they won't have the card info anymore. It's a bit of a hassle but it can help you start fresh.
Why haven't you just canceled your credit card yet? It's a common issue that people face, and sometimes you just have to take drastic measures. It might take a while to update your payment info everywhere, but it's better than paying for something you can't access.

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