I'm trying to fix my sister's computer, and I'm stuck. It doesn't recognize any bootable devices even though the motherboard sees both SSDs. I can't access Q-Flash right now, and I'm not sure if it would make a difference anyway since there's no bootable device. Any advice would be appreciated!
3 Answers
Looks like Windows might have corrupted for some reason. It could be time for a reinstall! Before you do that, if you need to back up any data from the drive, consider using a live OS. You can try something like 'Try Ubuntu' which lets you boot into Linux without installing it, or Hiren's Boot CD, which is Windows-based. After backing up, just disconnect other drives, plug in the USB with Windows installation, and reinstall.
Was this computer working before, or is it a brand new build? If it was working fine until now, check the BIOS settings related to booting. Make sure they match how Windows was initially set up, whether that's CSM/legacy mode or UEFI, and if Secure Boot should be on or off. If it's a new build, you might just need to install Windows from a USB drive first.
Could you tell us more about what led you to fix this computer? Your screenshot indicates Secure Boot is active, which might be part of the problem. A bit more context would really help us give better advice!
Sure! My sister had a second office PC and moved the HDD from her main PC to that system. She tried updating the BIOS but ran into a bunch of errors. I read online that clearing the CMOS might help, but now she can't get to her games! I'm just trying to figure out if there's something on the HDD that might have been affected.