I've been struggling with a recurring Blue Screen of Death (BSOD) issue for the past few days, specifically related to ntoskernel. At first, it was just that error, but now I'm also getting crashes from the win32kfull folder. I'm not as tech-savvy as I used to be, and I'm really at a loss here.
I've tried a few fixes, including running the sfc and chkdsk commands in Command Prompt, checking for Windows updates, and updating my graphics card (I have an NVIDIA GeForce RTX 4060 Ti). I believe my operating system and all drives are up to date, especially since everything was working fine until a week ago.
My PC tends to function for about 45 minutes before crashing. I also have several crash reports from a blue screen viewer, including error codes and timestamps, but I'm unable to upload those here.
I'm hesitant to reset my PC because I don't want to risk losing important files or photos, although I've started backing everything up on a separate drive just in case. Any advice or help would be greatly appreciated!
3 Answers
First off, it sounds like you need to gather your dump files for better troubleshooting. If you can access Windows, check the C:WindowsMinidump directory for any files there. If you find some, zip them and upload them to a file sharing site like MediaFire or Catbox.moe. If you only have one or two, follow the guide to change your dump settings to ensure you get more detailed info next time.
I checked out your minidump files, and it seems like the crash relates to the NVIDIA driver (nvlddmkm.sys) which might be causing the conflict. It would also be a good idea to run a RAM test, as memory issues can often masquerade as driver problems. If everything checks out, updating your BIOS could help, especially if you have an ASUS PRIME B550-PLUS AC-HES motherboard. The latest version has updates that can improve stability.
From what I've seen in the dump files, it looks like there's a memory-related issue. But don't get confused; memory doesn’t always mean your RAM is faulty. Windows sometimes messes with data between RAM and virtual storage. Try temporarily removing any overclocks or under-volts, and test your RAM by using only one stick at a time to see if that resolves the crashes.
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