I'm experiencing a frustrating issue with my 100 Mbps Jio Fiber connection. My Windows 11 laptop, which is close to the router with just a few devices connected, is only pulling about 14 to 26 Mbps in download and upload speeds. I've already addressed some connectivity problems, like random Wi-Fi disconnections, which were resolved after I changed settings to prefer the 5GHz band. Even after that, my speeds are still disappointing. Here's a quick rundown of my setup:
- **OS:** Windows 11
- **Wi-Fi Adapter:** Intel(R) Wireless-AC 9560 160MHz
- **ISP/Router:** Jio Fiber (100 Mbps plan)
**Current Speed Test Results (using Ookla):**
- **Ping:** 43ms - 45ms
- **Download:** Drops to about 14 Mbps (with occasional spikes to 25 Mbps)
- **Upload:** Around 25 Mbps
I've already tried some standard troubleshooting steps:
1. Disabled power saving on the Wi-Fi adapter.
2. Forced the adapter to favor the 5GHz band, which helped with disconnects.
3. Forgotten the network and reconnected.
4. Flushed IP/DNS via command prompt.
Now I'm wondering if there's a known issue with the Intel AC-9560 on Windows 11, if any router settings might need tweaking, and what my next steps should be to restore my full 100 Mbps speed. Any advice would be awesome!
2 Answers
It sounds like you've already tackled a lot! One thing to check is your router's settings, particularly any quality of service (QoS) features that might be limiting speed for certain devices. Also, try changing the wireless channel or channel width—you might find that alleviates some congestion if there are nearby networks on the same channel.
First off, try connecting your laptop directly to the router with an Ethernet cable. This will help you determine if the issue lies with your Wi-Fi or your internet connection itself. If the speed tests on Ethernet give you close to the full 100 Mbps, then we know Wi-Fi is the culprit. If not, it's worth checking with your ISP to see if there's a problem with your connection.
Yup, I ran a speed test on Ethernet and got about 98 Mbps download and 106 Mbps upload. Looks like my Wi-Fi setup needs some work then!
Great tips! I hadn't thought of the QoS settings. I’ll look into changing the channel and see if that helps!