I have a Samsung A71 that I've used for about 5-6 years, mainly for gaming. It recently stopped displaying anything on the screen; it just stays black, even though the phone vibrates normally when charging. I haven't dropped it much, and it doesn't have any exterior damage. I got a new phone, but my parents want me to give my old one to my mom. They think I broke it on purpose so she can't have it. My dad wants to take it to a repair shop, but I'm worried about being wrongly accused. Can a technician actually determine if the damage was intentional? Also, what might cause the display issue? I feel like after all that gaming, this might just be a normal failure for an aging phone. Any insights would be appreciated!
3 Answers
From what you've said, it sounds like your relationship with your parents is tense over this. Honestly, technicians could explain why the screen failed but wouldn't really assess intention unless there were obvious signs of abuse. Age-related failures are normal, especially for heavily used devices, so don't worry too much about their accusations.
It's pretty common for mid-range phones like the A71 to start showing issues after 5-6 years, especially with heavy gaming. The display issue might just be a product of aging components or wear and tear, rather than anything intentional. Most likely, the tech will identify the cause of failure but won't be able to pinpoint if it was accidental or deliberate unless there are obvious signs of tampering. Based on what you said, it really sounds like normal wear.
Got it, that helps a lot! Do you think there's any chance it can be fixed without a complete screen replacement?
Technicians generally can't determine if a phone was broken on purpose unless there are clear signs of manual damage like cut wires. If it simply failed due to age, they can't say you did it deliberately. It sounds like your phone just had a common failure, especially after years of use. Don't stress too much about it being intentional; it happens to many devices.
That makes sense! I’ll try not to worry too much. It was probably on borrowed time anyway.

I appreciate the reassurance! I really didn’t think there was anything deliberate about it.