I'm really concerned about my iPhone. I called Apple's support number, 1-800-MY-APPLE, but when I did, I got connected to AT&T instead! They hung up on me after I questioned it. I tried calling Apple again, but they hung up too. I just don't feel safe with my iPhone now. Then, I used the Apple Support app and a representative mentioned that she could see I was connected with Apple support through the phone, but I was only using the app. To make it worse, I discovered that there's a different phone number linked to my Apple iCloud account. I'm starting to worry if my device has been hacked or compromised. What should I do?
2 Answers
You should definitely set up an appointment at an Apple Store's Genius Bar. They can diagnose and check your device for any issues, including potential hacks. It's a good way to get some peace of mind!
It's basically a service where you can meet with Apple techs for help. Just go to the Apple website to schedule an in-store visit. They'll walk you through everything!
Okay, thanks!
What's the Genius Bar?