I've been dealing with a frustrating issue for a few weeks now. After my computer unexpectedly crashed to a blue screen related to reset and recovery, I found that I could only play some games before the screen goes black and the PC powers off a few seconds later. The event viewer only shows a TPM WMI error as a clue. I noticed my BIOS settings had reset to 2020, so I updated it, but that didn't solve the problem.
I initially suspected a faulty power supply, so I stress-tested my graphics card and power supply with FurMark and a CPU stress test overnight, which showed no issues. I ended up buying a new motherboard, CPU, and RAM, did a fresh Windows install, and updated all drivers. I managed to run Diablo 4 and Destiny 2 without problems for an hour, but games like Claire Obscure and World of Warcraft shut down my PC almost immediately.
I'm feeling like I've wasted a lot of money on this setup, and I'm not sure what else to try. My current specs are a 7800X CPU, Gigabyte Eagle B650 motherboard, some Kingston RAM, an EVGA Supernova 1000W PSU, and a Sapphire Nitro 6800 XT.
3 Answers
I faced a similar issue after installing Oblivion Remastered via Game Pass. Have you played any games from there recently? Sometimes installations or updates can create conflicts. I noticed mine began crashing after installing that one but it still could be a different title.
This seems like it could be related to your GPU or its drivers. It might be crashing only with certain games, so check if those specific games are having issues with the latest drivers. Make sure you’ve updated to the latest GPU drivers from AMD’s site and see if that changes anything.
First up, try digging into those crash logs. You want to check C:WindowsMinidump for any dump files that can help pinpoint the BSOD issues. If you can access Windows, just zip up any dump files you find and upload them to a site like catbox.moe! It’ll be really helpful for troubleshooting.
I haven’t played any Game Pass titles, but I did download Oblivion Remastered. Oddly enough, that one didn't cause any crashes for me.