My Mi 11X in India shows that the device isn't Play Protect certified, and several banking apps are refusing to work. The phone isn't rooted, and the bootloader is locked. What steps can I take to restore certification and use the banking apps normally?
2 Answers
Since the phone isn’t rooted and the bootloader is locked, first check for pending system updates and install the latest official MIUI or HyperOS build for your exact Mi 11X variant. Then clear the cache and data for Google Play Store, Google Play Services, and Google Services Framework, restart the phone, and check certification again. Also make sure the date and time are set automatically.
If it still says uncertified after those steps, verify that the phone is running the correct official India firmware. A flashed regional ROM, modified system software, or a device that Google hasn’t registered properly can trigger this even when the bootloader is locked. If the problem continues, back up your data and contact Xiaomi support or an authorized service center; a factory reset or official firmware reinstallation may be needed.
It’s not rooted and the bootloader is still locked, so I’ll try the official updates and clear the Google service data first.