I'm 14, and my brother gave me an iPhone for my birthday. During setup, I accidentally entered that I was 18 or older. I reset the phone and then set it up through Family Sharing with my dad, but now every app download is blocked by content restrictions. In Settings, the option to allow app downloads is greyed out, with a message saying that some options can't be changed because of Texas law. My dad and I aren't sure what to do, and I'm worried the phone is unusable.
2 Answers
The phone isn’t bricked—its app-installation settings are being restricted because of your age, Family Sharing setup, and laws that Apple is applying in Texas. Your dad should check the Family Sharing and Screen Time settings, but some controls may remain unavailable unless the legal requirements are satisfied. Apple Support may be able to explain exactly which restriction is affecting the account.
A lot of apps include age-restricted content, so Apple may require a parent or guardian to approve downloads for someone under 18. Have your dad review your Apple Account birthday, Family Sharing organizer settings, and the allowed app age rating. If the controls are still greyed out, contacting Apple Support together is the safest next step.
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