What Microsoft 365 and Entra ID access should I request for a junior IT role?

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Asked By MellowPine42 On

I'm new to IT at a company that uses Microsoft Entra ID, Intune, Exchange, and Teams. My manager asked which permissions I need to handle common employee issues such as password resets, MFA problems, device enrollment, Teams channel access, shared mailboxes, and Microsoft 365 group management. I was considering Entra ID Administrator, Intune Administrator, User Administrator, Authentication Administrator, Exchange Administrator, Teams Administrator, and access to manage shared mailboxes and Microsoft 365 groups. Since I may only get one opportunity to request access, what additional roles should I consider, and which certifications would be a good starting point if my long-term goal is to work in identity and access management?

4 Answers

Answered By NorthCandle6 On

Be careful with suggestions that amount to giving you every administrator role or Global Administrator access. That creates unnecessary risk and makes mistakes more damaging. Start with scoped permissions, document what you actually need, and request additional elevation only when a real task requires it.

Answered By QuietMaple31 On

Before asking for a large bundle of permissions, check how your organization structures administrative groups and approvals. The right access depends on whether your team uses delegated roles, privileged identity management, or a ticket-based elevation process. Your manager or the current identity administrator should be able to identify the exact groups and scope you need.

Answered By CedarOrbit7 On

Your list covers many common tasks, but avoid requesting broad administrator roles by default. Ask for the least-privileged roles that let you do your job, with an escalation or just-in-time process for anything more sensitive. Depending on your environment, License Administrator, Groups Administrator, and Conditional Access Administrator may also be useful. Security Reader is helpful for investigating issues without granting write access across the security platform.

Answered By VividHarbor_8 On

For an IAM-focused career, SC-300—Microsoft Identity and Access Administrator—is probably the best first certification because it maps closely to Entra ID, authentication, governance, and access management. AZ-104 can build broader Azure administration skills, while SC-100 is better as a longer-term goal after you have more hands-on experience.

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