I recently tried to update my WiFi drivers on my Windows 11 PC because I noticed there were two versions available. I mistakenly updated one of them, and now my computer just keeps blue screening on startup. I get an error message saying that my PC couldn't start properly, with the file windowssystem32winload.efi and the error code 0xc00000bb. I'm really unsure of what to do next. Can anyone help?
2 Answers
If you can get into Windows, check for any minidump files in C:WindowsMinidump. These files are logs from the crashes and can help diagnose the issue. If you find them, zip the folder and upload it to a file-sharing site like catbox.moe or mediafire.com. If you don't see dump files, you might need to change your dump settings following the guide from TenForums.
First, try booting into Safe Mode. You can usually do this by pressing F8 while your computer starts up. Once in Safe Mode, open Device Manager and roll back the driver you updated. If that doesn't work, you might want to completely uninstall the WiFi driver. If you have System Restore enabled, restoring to a point before the update could also help.
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