I'm a student and a first-time cloud user. I created some resources for a college lab, but I forgot to stop or delete them afterward. I've now received a bill of about ₹79,000, which is a serious financial burden for me. I opened a billing support case more than a day ago, but it still shows as unassigned. I've removed the resources now. How long does it usually take to receive a response, and is a one-time billing adjustment or waiver possible in a situation like this?
3 Answers
Billing cases are generally handled in the order they’re received, so there may not be a guaranteed response time. Keep checking the case for updates and make sure the resources are actually gone in every region. Explain clearly that you’re a student, this was your first account, the usage was for coursework, and that you deleted the resources as soon as you noticed the charge. A waiver or credit is discretionary, but those details may help the review.
If you mean ₹79,000 rather than US$79,000, the amount is roughly several hundred US dollars. The sudden increase often comes from compute-heavy workloads, GPUs, large storage, or resources left running for weeks. Check the billing breakdown so you can identify exactly what created the charge and include that information in your case.
For future labs, use an instructor-managed sandbox or a separate account with spending alerts and automatic shutdown rules. Set alerts at very low thresholds, choose the cheapest instance types, and clean up resources immediately after each exercise. Educational accounts should ideally be organized under the school or instructor so students aren’t personally exposed to unexpected charges.
Related Questions
Can't Load PhpMyadmin On After Server Update
Redirect www to non-www in Apache Conf
How To Check If Your SSL Cert Is SHA 1
Windows TrackPad Gestures