My computer is blue-screening with DRIVER_POWER_STATE_FAILURE roughly every 10 minutes after reboot. BlueScreenView consistently points to ntoskrnl.exe, although I understand that may only be where Windows detected the failure rather than the actual cause. Running sfc /scannow, updating the BIOS, or uninstalling the suspected driver all freeze or end in another blue screen. The system uses a Gigabyte B650M K motherboard, Ryzen 7 7700, Radeon RX 6750 XT, and 32 GB of Corsair Vengeance RAM. I have already updated the BIOS, but the crashes and freezes continue. What should I troubleshoot next?
2 Answers
Because the system has both the Ryzen processor's integrated graphics and the RX 6750 XT active, try disabling the integrated GPU in the motherboard firmware. The crash may be caused by Windows switching between the audio or display drivers associated with the two graphics devices. If the iGPU is not needed, disabling it can eliminate that conflict.
Make sure you collect several files from C:WindowsMinidump and analyze them together rather than relying only on BlueScreenView naming ntoskrnl.exe. The kernel is often the component that reports a driver timeout, not the driver that caused it. If Windows is unstable, boot into Safe Mode and copy the minidumps before troubleshooting further.
I already updated the BIOS, but the machine still freezes and reboots, so I’ll try Safe Mode and gather the available dumps next.