How can I remove suspected malware when my computer and internet are extremely slow?

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Asked By MellowCedar42 On

I'm fairly sure my computer is infected. Malwarebytes detected some threats, but the problems continue: the computer is very slow, and its internet connection is effectively unusable even though the same connection works normally on my phone. I also can't download another security program because the computer can barely get online. What should I try next?

4 Answers

Answered By PaperKite88 On

Run a full scan with Windows’ built-in security tools as well as Malwarebytes. The scan may take a long time, but different scanners can detect different threats. Check your browser extensions, homepage, proxy settings, and recently installed programs too, because adware and browser hijackers may not show up like traditional viruses.

Answered By LunarMango5 On

If the computer remains unreliable after scanning, back up only essential personal files and then perform a clean Windows reinstall or factory reset. Avoid copying suspicious programs or unknown files, and be careful with saved browser passwords. A clean installation is usually more dependable than trying to remove deeply embedded malware piece by piece.

Answered By QuietOrbit7 On

Slow internet by itself doesn’t prove there’s a virus, so first restart the computer and try running Malwarebytes from Windows Safe Mode. Also check whether the issue affects every browser and application, since a browser problem or damaged network settings could be the cause.

Answered By BrightPebble31 On

If you need another scanner, download it on a separate, trusted computer and transfer it using a freshly scanned USB drive. Don’t assume cloud backups are automatically safe if the files may have been altered. If problems continue even after reinstalling Windows, hardware, drivers, or network equipment may be responsible rather than malware.

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