I ordered a prebuilt PC with assembly included, but I accidentally selected one 32GB Patriot Viper Venom DDR5-5600 CL38 module instead of a 2x16GB DDR5-6000 CL36 kit. The system has a Ryzen 7 9850X3D and an RTX 5070 Ti, and I play at 1440p, from CS2 to various AAA games. I prioritize framerate over visual quality. Because the shop has already opened and installed the components, their normal policy may prevent a refund or exchange unless there is a warranty issue. Buying another 32GB stick immediately would also be outside my budget. How much performance am I realistically losing from running single-channel memory, and is this something I should urgently fix?
4 Answers
It should still work perfectly normally. The main drawback is reduced memory bandwidth from running one module instead of two, but DDR5 generally handles this less painfully than older DDR4 systems. With an X3D processor, the gaming difference is likely modest, so I would not panic unless benchmarks or actual games show a problem.
You do not need to buy another stick immediately. Try the computer first and see whether the performance is acceptable. If you later decide to upgrade, replacing the module with a matched 2x16GB or 2x32GB kit is generally safer than simply adding a random second DDR5 stick, since matching memory kits are more likely to run at their rated settings.
Most AAA games at 1440p will probably be limited more by the RTX 5070 Ti than by the RAM configuration, so the real-world impact may be small. CS2 and other CPU-sensitive games could take a somewhat bigger hit, especially to minimum framerates, but the system will not have half the usable memory. You still have the full 32GB available.
It is still worth asking the builder whether they can make an exception or swap the memory while adjusting the price difference. Even if their stated policy is valid, they may offer a goodwill solution. If not, you could use the single 32GB module for now and later sell it, ideally with its original packaging, to help fund a matched dual-channel kit.

That is worth keeping in mind with DDR5. A second stick might work, but mixing modules can sometimes require lower speeds or manual tuning, even when the specifications look similar.