I've used Lansweeper on-premises since 2014 mainly to inventory about 150 Windows computers and track their installed software and licenses. The ability to discover other network devices is useful, but it isn't essential for my needs.
The pricing has steadily increased from roughly $600 per year to more than $2,000, and the latest auto-renewal quote is $3,000. Although the free tier covers 100 assets, I need a plan large enough to account for all 150 computers, even though some are not active at the same time.
I told the sales representative that the new price is outside my budget and that I didn't want to renew, but I couldn't find a way to disable automatic renewal. They replied that my cancellation arrived after the required 30-day notice period and said the renewed term had to be honored.
I'm ready to move on, and the payment card they have on file is no longer valid anyway. I currently use LogMeIn Central for RMM. How well does NinjaOne handle Windows hardware and software inventory, license tracking, and reporting? Are there other reasonably priced alternatives worth considering?
4 Answers
For endpoint inventory, ManageEngine is worth a look, and Action1 also appeared capable in a product demonstration. For servers, Checkmk's software-discovery data can provide useful inventory reports and scheduled exports. None may reproduce Lansweeper exactly, so compare how they handle inactive machines, installed software, and license reporting.
Freshservice's discovery agent can handle basic asset inventory, but several people find it less complete and less convenient than Lansweeper. It may be adequate if you already use Freshservice, though you should test the reports and software-license details carefully before switching.
Spiceworks may still be an option if its current free inventory features cover your environment. It is worth testing with a representative group of machines before committing, especially since your main requirement is Windows and software tracking rather than broad network discovery.
A few people have moved away from Lansweeper because the newer pricing no longer works for smaller deployments. The common theme is that alternatives can cover the basics, but many lack Lansweeper's combination of simple deployment, detailed inventory, and flexible reporting. I'd build a checklist around those specific features and run trials before choosing NinjaOne or another RMM-based product.
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