I recently bought a used PC through a local marketplace. It worked when I first looked at it, but after bringing it home and starting it up, Windows didn't show any Wi-Fi options. I plugged in a USB Wi-Fi adapter, but that didn't appear to help either. I'm currently unable to sign in because Windows is requiring an internet connection for my Microsoft account. What should I check, and how can I get online long enough to install the correct drivers?
5 Answers
There’s also a chance the internal Wi-Fi card or the USB adapter is defective. Check Device Manager for an unknown device or a warning icon, try a different USB port, and test the adapter on another computer if you can. If the adapter works elsewhere, the issue is probably the driver or the PC itself rather than the adapter.
If you only need to get past the initial Windows setup, temporarily connect through Ethernet or use a USB-to-Ethernet adapter. Once you’re online, install all available Windows and hardware updates before troubleshooting the wireless connection further.
If Ethernet isn’t available, use another computer to download the Wi-Fi driver from the PC or adapter manufacturer’s support page. Copy the installer to a USB drive, move it to the problem PC, and install it manually. Be sure to get the driver for the exact hardware and Windows version.
The PC’s exact make and model would help identify the right driver. You can also open an Administrator Command Prompt and run `pnputil /enum-devices /problem` to list hardware that Windows detects but can’t use. That should show whether the wireless device is missing a driver or reporting an error.
First, make sure Airplane mode is turned off. If Wi-Fi is still missing, the most likely cause is that Windows doesn’t have the correct driver for either the built-in wireless card or the USB adapter. If possible, connect the PC to your router with an Ethernet cable, then run Windows Update. It may automatically download and install the needed driver.

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