My Windows 11 laptop started showing "No internet, secured" after I downloaded a game. Malwarebytes reported that it blocked an app called Gameloop, so I disabled its protection briefly and later removed the app, but the connection problem remained. I've already tried resetting the network, removing VPNs, forgetting the Wi‑Fi network, and following several troubleshooting tutorials. The laptop sometimes reconnects automatically even after I forget the network. What else should I check?
4 Answers
Check the adapter’s IPv4 settings and make sure both IP address and DNS are set to be obtained automatically. Also confirm that DHCP is enabled on the router. If the laptop receives an address but still cannot access the internet, try manually setting DNS to a reputable public DNS service to rule out a damaged DNS configuration.
Check that the laptop’s date, time, and time zone are correct. An incorrect clock can interfere with secure connections and make Windows report no internet. You can temporarily set the time manually, test the connection, and then turn automatic time synchronization back on. If the issue began immediately after installing the game, System Restore may also roll back the affected settings.
Download the latest Wi‑Fi driver directly from the laptop or network-adapter manufacturer using another device if necessary. Install it over the current driver, then restart the laptop. A corrupted or incompatible driver can allow the computer to connect to Wi‑Fi while preventing actual internet access.
If you genuinely suspect the download changed system settings or installed malware, the safest fix is to back up your personal files and perform a clean Windows installation. Removing the visible app may not remove everything it changed, and a fresh install can reset altered network and security settings.
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