Hey everyone, I'm using Azure Virtual Desktop (AVD) and I've set up a specific office location as a trusted place to cut down on those annoying MFA prompts. For the most part, this works well; users at that location can log in without MFA hassles.
But here's the catch: every 30 days, our users are asked to go through MFA again due to the re-authentication interval. After they successfully pass MFA, they try to access AVD using the new Remote Desktop App, but instead, they get stuck in a sign-in loop and can't connect.
As a workaround, I found that using the old Remote Desktop App works perfectly right after MFA. Interestingly, the new app starts functioning again the next day, only to hit the same snag 30 days later.
Has anyone else faced this issue? Could it be tied to token or session caching, or something with the conditional access timing? I would really appreciate any insights or suggestions for a permanent fix. Thanks!
3 Answers
Did you remember to add the app ID for the new Remote Desktop App to your conditional access policy? That could definitely help with the sign-in loop!
Have you checked if there are any per user MFA policies still active? Sometimes those can mess with the whole process if they're still in place.
Are you actually using the Windows version of the app? Sometimes compatibility issues arise depending on the version.
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