I was live streaming on TikTok while editing when suddenly my headphones disconnected. To make things worse, the Bluetooth option vanished from the pop-up menu on the bottom right where I usually see WiFi and sound controls. I've tried reinstalling the latest drivers multiple times and confirmed that my WiFi card is securely connected. I also updated Windows as prompted. When I ran the Bluetooth troubleshooter, it informed me that my device doesn't have Bluetooth capabilities. This issue has occurred before, but it typically gets fixed with a driver reinstall. Could it be that my WiFi card failed unexpectedly, even though my WiFi is still functional?
1 Answer
It sounds frustrating! From your description, it seems like your Bluetooth functionality might have a deeper issue, especially if the troubleshooter says there's no Bluetooth on your device. Consider checking your device manager to see if Bluetooth is listed there. Sometimes, hardware components can fail without affecting others—like your WiFi card. If it keeps happening, it might be worth looking into a USB Bluetooth adapter as a workaround.
I had a similar issue before. I found that updating the Bluetooth driver directly from the manufacturer’s website instead of relying on Windows update worked for me. You might want to try that if you haven't already!