Hey everyone! I recently did a clean install of Windows 11 on my computer, and now I'm facing some serious issues. After installing, my PC crashes when I wait on the login screen for about 1-2 minutes or when I try to enter my PIN, leading to a BSOD with a message that says, "Your device ran into a problem and needs to restart." This issue also occurs in Safe Mode. Prior to the installation, my computer was working perfectly fine without any crashes or freezes. I've already tried running the sfc /scannow command, removing the GPU and using the motherboard's display port, and double-checked that the temperature is normal. Any ideas on what could be causing this?
3 Answers
Just a heads up, if you can't access the desktop at all right now, that's really limiting. Have you tried accessing the recovery environment? You might be able to run repairs from there that could help get you into Windows. Remember, windows recovery is your friend! It might lead to some fixes without needing to touch any files or dumps.
I feel for you! BSODs can be super frustrating. Have you considered checking your BIOS settings? Sometimes a wrong configuration there can cause system instability. Also, since you mentioned that the computer was fine before the install, did you make sure all your hardware drivers were correctly updated post-install? Either of those could be causing the troubles you’re seeing. It might be worth looking into fresh driver installs if you can.
It sounds like a tough situation! First off, you'll want to get some crash dump files for a proper analysis of the BSOD. If you can boot into Windows normally or even in Safe Mode, check the C:WindowsMinidump folder for any dump files. Once you find them, zip the folder and upload it to a reliable file-sharing site. Make sure to grab multiple files if possible. If you don’t see any dump files, you might need to configure your system to create small memory dumps. You can follow a guide for that, just search for how to set it up on Google. Having those files will really help diagnose the issue better.
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