I factory reset my iPhone and logged in with a different Apple ID. I originally had a backup under the name Eve but now the phone is showing up as iPhone (Adam) with no sign of iPhone (Eve) in either Apple ID. How do I get my iPhone to show up as iPhone (Eve) so I can access the backup?
2 Answers
Make sure you logged in with the Eve account before checking for the backup. Sometimes, the backup won't show up unless you're using the right account. If you're not finding it, it might not have been backed up properly before switching accounts.
You might want to try factory resetting the iPhone again and then logging back in with the original Apple ID (Eve). That could help in retrieving the backup if it still exists.
But I can't see the original iPhone under all my devices, so I'm worried the backup is lost.
No luck, I don't see the backup when I log back in as Eve.