I'm having trouble with my Acer Predator Helios 16. It doesn't power on even when the battery is charged and plugged in, which makes me think there might be an issue with the battery or the motherboard. I drained the battery completely, but now I'm curious if I can run it directly off the charger without the battery. Is that possible, and if so, how do I do it?
3 Answers
You can try physically removing the battery. However, if it didn’t work for you before, it might not be the solution this time either.
There's a chance a power reset might help. Try this: with the battery out and the laptop unplugged, press and hold the power button for 20 seconds, then plug everything back in and see if it starts.
Draining the battery completely isn't ideal, you might want to avoid that in the future. If your laptop won't power on with just the battery or with the charger connected, it could indicate a deeper issue with the hardware.
Yeah, I tried that, but it still wouldn't start.