I'm curious about the functionality of Microsoft Teams when it comes to using M365 Groups in chats. Specifically, if I start a chat using an M365 Group, will it automatically update the participant list as the group's membership changes, like it does in Outlook? Our Ops Director set up an all-employee chat using our All Employee M365 Group to keep everyone informed about building issues or disruptive projects. However, we noticed that the chat only reflects the members from the time it was created and doesn't update when we add new members to the M365 group. I tested this and found that once I started a chat with the group, Teams replaces the group with individual members in the participant list and doesn't add new members later. In an ideal scenario, I would want Teams to manage group memberships similarly to Outlook. Is this how it works or should we just stick to email or use Teams/Channels instead?
2 Answers
Yeah, that seems to be the case. It's unfortunate because you'd think they would integrate it better like Outlook does. For now, it looks like you might have to inform everyone to adjust their workflows and perhaps consider using Teams Channels which might handle group management better.
Actually, that's just how Teams functions. When you create a Team, it does create an M365 group, but for chats, it's a different story. Teams replaces the group with the individual members at the start of the chat, so it won't automatically update if someone new joins the group later. It's a bit of a hassle, but that's by design.
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