I'm wondering if it's possible to have multiple email services under the same domain. Currently, we have a local storage service that provides us with 25GB of webmail, mainly for POP accounts, which is super affordable but has its limitations. Our administrators prefer using IMAP accounts, but these tend to fill up quickly and are a hassle to maintain. Ideally, I'd love to keep our current webmail service while incorporating something like Office 365 for my admins. A few folks have told me this isn't feasible, and I'm looking for some clarity on this. Is there a way to set up a hybrid email system where most users stick with the POP accounts and a few can use 365 without changing our domain name?
4 Answers
It's tricky, and the people who've told you it can't be done might be right. A potential workaround could be to set up a subdomain just for your admins. You can also keep your existing MX records and possibly forward important emails to Office 365, but it's going to be a messy solution. And seriously, who is still using POP in 2025?
You can technically set up your domain as an internal relay, but that requires quite a bit of setup. It's not the cleanest solution, and you might end up pulling your hair out trying to manage it. If you're considering it, go for thorough research first.
While you can experiment with multiple MX records, they typically only serve for failover. So you can't simply split different services under the same domain like user1@domain for one provider and user2@domain for another. Most IT pros recommend a straightforward approach like going with Office 365 for everyone instead.
The best way to handle this might be to create different subdomains for different services. Mixing MX records from different systems under the same fully qualified domain name is a recipe for disaster. But if you have a genius on your team, they might be able to set up a proxy system to route emails accordingly.
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