I recently tested a set of G.Skill Ripjaws S5 DDR5 2x48GB 5200MHz RAM that I bought from someone on Facebook Marketplace, and it failed MemTest86 during the first pass, racking up over 10,000 errors. I realize this might be a silly question since I didn't purchase it directly from a store, but is there any way I can make a claim with G.Skill? I'm assuming I'm out of luck, but I'm curious about their warranty policies just in case. Here's the exact kit I have: G.Skill Ripjaws S5 DDR5 2x48GB 5200MHz.
4 Answers
Yeah, I get that some deals seem too good to pass up—like a 96GB kit for $100 might feel like a steal! Just keep in mind, sometimes those low prices come with hidden issues. Hopefully, you can figure something out with G.Skill.
Honestly, buying on FB Marketplace comes with its risks, especially for RAM. Many people sell faulty components there. You might get lucky, but it’s usually better to buy from reputable stores. Always check returns and warranty options when shopping used.
G.Skill does offer a lifetime warranty on their RAM, but you'll need proof of purchase and the serial number sticker must still be on the modules. If you have those, you can start an RMA process on their website and they usually send a replacement without hassle. Just keep in mind you'll need to cover the shipping costs yourself.
It's important to always have proof of purchase when buying used hardware. Without it, G.Skill might not help you out. If you didn’t get a receipt or any form of proof from the seller, it could be tough to get a warranty replacement, but you could try reaching out just to see. Good luck!
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