My sister received $400 worth of Apple gift cards for Christmas and wants to buy things online, but she's confused because she heard you can't use them for online orders. Is there a way to redeem this amount or get it back? I'm considering calling Apple for help, but I'm not sure if that's the best route. Any advice?
3 Answers
Yes, you can definitely use Apple gift cards for online purchases at the Apple Store! When she tries to check out, she should be able to apply the gift card balance directly to her order. Just make sure she enters the card number correctly! But keep in mind, gift cards generally can't be returned or refunded if she changes her mind later.
I get why she's worried, especially if she thinks she can't use those cards for non-Apple items. But as long as they're actual Apple gift cards, they should work for any Apple products online!
It's crucial to figure out whether the cards are for the Apple Store or the App Store/iTunes. Apple gift cards can be used in both places. If she's having trouble using them, it might help to just try adding them to her account and see what happens. But she shouldn't worry too much—she can use the gift cards for anything from apps to products!

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