I'm having trouble opening an MP4 file that my lawyer sent me. I received a zip file that, when uncompressed, contains an HTML file with a link to an MP4. The instructions say to use a specific player called Watch Guard Player, but I can't seem to get anything to open. I really need to view this body camera footage, but the files he keeps sending aren't working properly. Has anyone else faced this issue?
1 Answer
Have you tried using VLC Media Player? It's pretty versatile and can handle most video formats, including MP4s. Might be worth a shot!
Yes, I tried that already. Unfortunately, I don’t think the file was sent correctly.