I have a ROG Zephyrus G14 that was overheating, so I decided to repaste the thermal compound. I went to my boyfriend's house for help since he recently did a similar job on his PC. Everything went smoothly during the reassembly, but when I tried to turn it on, the power light flickered and it sounded like it was attempting to start but didn't. I thought the battery might be dead, so I plugged it into the power supply, and the charging light came on for a few seconds before turning off again. Now the laptop isn't responding at all. I really hope I didn't damage it. I even held the power button for about 30 seconds while it was plugged in, but no luck. If you need specific pictures or details, just let me know!
1 Answer
It sounds like you're dealing with a tricky situation! I suggest trying a hard reset. Open the laptop back up, disconnect the battery, and then press and hold the power button for about a minute. Just be careful that everything is properly grounded when doing repairs. If the battery was connected during the repaste, there's a chance something could've gotten damaged on the motherboard, and you might need to take it to a repair shop for a check-up.
Just to clarify, when I take the backplate off, I should disconnect the battery and hold the power button while the back is still open, right? Should I keep it plugged in as well?