Hey everyone, I recently added a new print driver for a Canon printer we just set up. However, it seems that this action also updated the PCL 6 driver on our Canon copiers, causing us to lose our settings for things like hole punch and staple options. Is it common for adding a new print driver to overwrite existing drivers, or is this something unusual? I don't recall this happening in the past and fixing each setting manually is proving to be quite a hassle.
3 Answers
Are you using a print server setup? If so, tools like Uniflow or Papercut might help manage your print settings better. We had issues with generic drivers in the past, and switching to a model-specific driver really fixed our communication problems with devices.
Absolutely. Updating a driver like the "Generic Plus PCL6 Printer Driver" will refresh that driver for every printer on the server if they share the same name. It's just how the system handles driver updates.
It can definitely happen! Sometimes manufacturers name their drivers in a way that makes them replace the existing ones. If the new driver shares the same name as the previous version, it might just overwrite all the settings. It's a bit of a hassle, but that's how it works with some vendors.
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