Hey folks, I've got a situation with one of our main clients who has a unique habit of grabbing a ton of domain names that include their company name. For instance, if their business is called 'Hodor', they might own 'HodorFarms', 'HodorDonuts', 'HodorManagement', and 'HodorVapeShop'. Along with each domain, they request a bunch of email addresses like admin@ and support@, with at least one admin address. Our company usually assigns Exchange Online Plan 1 licenses for these, but it's becoming quite a task to manage all these accounts and the costs are adding up. My question is - do we really need licenses for every single email address? They just want to send and receive emails with these addresses through Outlook without using them for any apps. Is there a way to handle this more efficiently with shared mailboxes or something similar?
5 Answers
Using email aliases or a shared mailbox is the way to go. If you need to keep things organized separately, go with a shared mailbox.
You don’t have to pay for each email! Shared mailboxes can handle this without extra costs, and they come with 50GB of storage. Employees can send and receive from these addresses without any hassle.
Exactly, shared mailboxes won’t need licenses and you can assign multiple inbound SMTP addresses to one recipient. It’s a great cost-effective solution.
Remember, Exchange Online allows multiple email addresses on a single mailbox! You can easily set up those addresses as aliases and enable sending from them too.
You can use email aliases! We manage multiple domains within the same tenant and just add aliases to existing mailboxes for folks that need several addresses. This method avoids licensing costs. Shared mailboxes are also an option since they don’t require licenses and let you grant permissions to send from them too. Just make sure to set up permissions for the users who need access!
Yeah, but I've run into the issue where if someone replies from an alias, it sends from the primary domain instead. It's crucial to double-check those settings!