Hey everyone, I'm really struggling with my laptop since I started getting constant Blue Screen of Death (BSOD) errors whenever I try to do anything visual or GUI-related. It all began around three weeks ago right after I updated my graphics drivers. Now, every time I try to open applications like Spotify, watch videos, game, or even use design software like Photoshop or Illustrator, I run into these BSODs. I've already tried a bunch of fixes including Display Driver Uninstaller (DDU), a memory diagnostic, and even a complete Windows reset, but nothing has worked so far. I've reseated the RAM and reverted to previous drivers too, but it's still happening. My laptop specs are Acer Nitro AN515-51 with an Intel i7-13620H and 32GB of RAM. I'm wondering if this could be a hardware failure triggered by the driver update or if I'm missing something obvious. Any insights or advice would be much appreciated!
4 Answers
Could also be a good idea to try using your laptop with different RAM if you have access to any spare modules. Sometimes physical hardware can act unpredictably despite running diagnostics without errors.
Your description of the BSODs hints at potential memory issues, especially since the memory diagnostic didn't show any problems. Sometimes, those tests aren't reliable with newer RAM. A solid way to identify if one of your DIMMs is faulty is to run your system with just one DIMM at a time. See if the crashes stop with one and reoccur with the other. It’s worth a shot!
It sounds like the driver update might really be the culprit here. Have you checked the BSOD error codes? Those can tell us more about what's going wrong. If you can boot into Windows or Safe Mode, check for any dump files in C:WindowsMinidump and upload them. Having those could be super helpful for us to analyze the issue further!
Since you mentioned already reverting drivers after the BSODs started, maybe there's a specific setting in the BIOS messing with things? Check your BIOS settings or even try resetting them to default to see if that helps stabilize the system before you go diving deeper into hardware.
Thanks for the tip! I'll check for dump files and share them.