I've been a lifelong Android user and never really liked Apple's ecosystem, but I decided to give in and buy an iPad Pro because I was in need of a new tablet and they seemed to be the best out there. After getting it from Best Buy, I set everything up, created an Apple ID, and even played a game I'd used on my wife's iPad. However, the next morning, I found myself unable to log into my Apple ID due to a strange error. After researching, I learned that I might need to reset my password, which led to my account getting locked instead. Customer service was no help—they told me I'd have to wait up to a week to get it unlocked and to show proof of purchase. Now I'm seeing other users have similar issues with locked accounts that never get resolved. What am I doing wrong here? Is Apple really this bad with account security?
5 Answers
There are a couple of reasons why your Apple ID could get locked. One is if you enter the password incorrectly too many times, which can happen if you're trying to sign in from different locations. The other could be related to their terms of service if there were any unusual activities detected. Just be really careful about those sign-in attempts.
Did you verify your Apple ID through the email they sent? It's common for new accounts to get locked if that step is missed. Lots of users forget to check, and it can lead to problems later on. Double-check your email to see if you missed that verification link!
Apple places a strong emphasis on security, which can surprise new users. What was that weird error you mentioned? Did you set up any recovery options for your account? That could make unlocking it easier!
Getting locked out can feel absurdly frustrating. Just make sure you're careful with your password entries. They can get pretty complicated if you mess it up. Welcome to the world of Apple!
Considering the constant security threats out there, Apple has to be strict about account security. It would be wise to familiarize yourself with their security procedures. Plus, I recommend creating your Apple ID on their website first to have everything in order before you sign in on a device.
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