I've had my laptop infected with malware a couple of times, and although technicians have cleaned it up, Command Prompt windows keep appearing every time I start my laptop. I'm careful with my online activity and avoid any sketchy websites, yet I still face this issue. I've run full scans with my antivirus software, but it never finds anything. I'm worried that these pop-ups indicate there's something malicious running in the background. What can I do to resolve this? Any help would be greatly appreciated!
3 Answers
Don't solely rely on scans—sometimes they miss things. If you're seeing consistent Command Prompt pop-ups, a clean Windows reinstall is the way to go. Just verify that there are no automated tasks set up that could cause it. Checking the Task Scheduler and Task Manager is a good start.
To be safe, a fresh install via USB is the best option. Other efforts usually don't do much. If you're using a third-party antivirus, consider uninstalling it; Windows Defender is plenty good. Just remember, a Command Prompt window is typical for Windows and not always a red flag. Check your system services to see what’s triggering them.
Command Prompt pop-ups *can* signal a virus, but they might also just be a normal system operation. If you think there's malware, I’d suggest following the detailed guide in the tech support resources for a clean install of Windows using a USB.

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