I've recently begun exploring SharePoint since we adopted Microsoft 365 about a year ago. Our Managed Service Provider set everything up for us, including a new Active Directory, but we haven't utilized SharePoint yet. I'm curious about its potential as an intranet solution. I'd like to set up dedicated sites for each department and create various pages within those sites to share information.
Previously, I attempted to implement Confluence across several departments to document their processes (everything was previously recorded in written form), but only two departments consistently use it. Do you think SharePoint could serve as a suitable replacement for Confluence, or is it not designed for that kind of documentation?
Additionally, does SharePoint integrate with Active Directory? I created a test site for the Maintenance department, but when I tried to manage site access, I only had the option to send an email invite. I expected a feature that would allow me to look up users and groups in AD to assign access directly. I'm wondering if I missed something.
1 Answer
Absolutely, we’ve been using SharePoint as our intranet for a while now! I set up a Hub site with individual department sites linked to it, and each department manages its own content. We have a dynamic group that grants read access to everyone for the Hub site.
For Active Directory, you'll typically manage users and groups through different admin portals like Entra. It might be that your access is limited depending on your MSP setup.
That makes sense! I might not have access to that since our MSP handles the M365 admin portal. I’m considering creating a Hub site with department links too. Can SharePoint also be used for request forms, like for maintenance tickets, where submissions could automatically email to the maintenance team?