I recently updated my Windows 11 with security patch KB5074109, and since then I've been experiencing crashes even during simple tasks such as watching videos. In the Event Viewer, I got the following message: 'The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.' I also upgraded my GPU recently from a 3070 to a 5070, and it's connected via the adapter that came with the new graphics card. Here are my system specs: Mobo: ASUS X570 PLUS WIFI (with updated BIOS), GPU: ASUS PRIME OC RTX 5070 (with the latest game ready driver), and PSU: GIGABYTE GP-P850GM 80 PLUS GOLD. Does anyone have suggestions for fixing this issue or diagnosing the root cause?
3 Answers
It sounds like the nvlddmkm error is due to an Nvidia driver issue. I recommend using Display Driver Uninstaller (DDU) in safe mode to remove any previous drivers completely, then reinstall the latest drivers. Also, make sure that the adapter used for your GPU is securely connected—those can be finicky. Your power supply should be sufficient at 850w, but it's always a good idea to double-check that all cables are securely connected.
For now, try uninstalling KB5074109; it seems to be causing the black screen crashes. You can always reinstall it later once the issues are resolved.
This looks like a conflict between Windows updates and the Nvidia driver. Using DDU to completely wipe the GPU driver is a smart move, then try installing the latest Nvidia Studio driver instead of the game-ready one, as they tend to be more stable. Make sure to block any updates that might be causing the conflict using the troubleshooter for hiding updates.
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