Having Trouble with QuickSight Free Trial Signup: Just Reloading!

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Asked By DataDreamer92 On

I'm working on a data lakehouse project using AWS technologies like S3, Glue, PySpark, and Athena. Everything is running fine until I try to get into QuickSight to visualize my data. I'm stuck while trying to start the 30-day free trial for QuickSight. After filling in all the details—like whether I want the Standard or Enterprise edition and using QuickSight-managed authentication—I click 'Create account,' but it just loads for a moment and then takes me back to the same setup screen without any error message. I'm caught in this endless loop. I've already tried a bunch of things like using different browsers (Chrome, Edge, Firefox, incognito mode), switching networks, clearing my cache, and even changing regions from ap-south-1 to us-east-1. It's been a couple of days, and I'm getting really frustrated, especially since I'm using a free-tier AWS account with $200 credits. Has anyone else dealt with this recently? Is it a known issue, or should I just reach out to AWS Support? Any help would be greatly appreciated!

3 Answers

Answered By CloudWhisperer On

I've run into this problem before too, and it often relates to IAM permissions. You might want to troubleshoot via CloudTrail and look for any AccessDenied errors. Make sure you have the necessary QuickSight permissions and some directory service permissions too. Here's a quick list you might need: 'quicksight:*', 'ds:AuthorizeApplication', 'ds:CreateAlias', etc. Hopefully, this helps!

Answered By TechGuru21 On

It sounds super frustrating! I've seen cases like this before, and a common issue is that third-party cookies might be blocked in your browser. It could be worth checking your browser settings just to be safe!

DataDreamer92 -

I did check that, but it didn’t help. I'm still stuck in the same loop.

Answered By AWS_Support_Ninja On

Honestly, your best bet might be to contact AWS Support. They can look into your account settings and give you more insights on what's going on with the signup process. I've heard similar stories, and they can often help resolve these glitches pretty quickly.

DataDreamer92 -

Thanks for the advice! I think I'll try reaching out to Support and see what they can do.

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