I'm having ongoing issues with my HP OMEN 45L, which has an RTX 5090 and an Intel Core Ultra 9 285K. Since August, when playing certain games like DL2, DLTB, and Teardown, I experience black screens accompanied by my GPU fans going to max speed. I've tried various fixes, including disabling all power saving features and even getting my GPU replaced by HP, but the issues persist. I've contacted HP, and although they're looking into the case, I suspect it might be a motherboard problem. What else can I try? Any advice would be appreciated!
1 Answer
First off, I’d recommend reseating all the components and making sure all the power connectors are snug. It might also help to check that your BIOS and Intel drivers are updated. Try booting with only the essential components like your GPU, CPU, RAM, and boot disk connected, detaching anything else to see if the problem still happens. This could help isolate the issue.
I can't check the GPU seating because it's secured with a bracket, and I'm not too confident about unscrewing it. I’ll look at the power supply connections again though, since that was done during the GPU replacement.