Help! Both my laptop and USB keyboards stopped working after a crash

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Asked By TechWizard92 On

I've got a Dell laptop and usually rely on a USB keyboard instead of the built-in one. The trouble started when I tried to launch a game, but it crashed my entire system. I ended up doing a force shutdown twice because the computer was frozen. When it finally booted up again, everything seemed fine, but now neither my built-in keyboard nor my USB keyboard works at all. I've tried updating the drivers, uninstalling and reinstalling them, and even editing the registry, but nothing has helped. What can I do to fix this and get my keyboard working again?

2 Answers

Answered By FixItFelix88 On

Sounds like a tough situation! If neither keyboard is working, it might be worth checking if there’s any physical issue. Unplug your USB keyboard, reboot, and then plug it back in once Windows has loaded. Sometimes, USB ports can hiccup after crashes. Also, if you want to get really technical, you could boot into safe mode and check if the keyboards work there. Let me know how it goes!

Answered By GadgetGuru43 On

Just to clarify, are you saying that both your built-in keyboard and the USB one are unresponsive? That sounds frustrating! Sometimes, a BIOS reset can help if drivers aren't doing the trick. You can try entering your BIOS settings during startup (usually by pressing F2 or Delete) and then look for an option to reset to default settings. Give that a try and see if it brings your keyboards back to life!

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