I'm really in a bind here! I bought Microsoft Office Home and Student 2021 directly from Microsoft as a non-student and downloaded it without any issues until now. Suddenly, I'm facing a major problem: I can't edit or create any documents! There's a new notification on top saying, "Activate Office 365 to Create or Edit," and I'm completely locked out of my work. I've been trying to get help through the Microsoft Community, but I'm hitting a wall because no products are appearing in the dropdown menu on their site—it just says, "No Data Found" across all my browsers. I'm really panicking and would appreciate any assistance! Thanks a ton!
3 Answers
If you happen to be a student, try logging into your Microsoft Office account using your school email and password. Some institutions offer free access to Office for students!
If you need something urgently, you might want to check out LibreOffice as a temporary solution while you figure this out!
First things first, where did you get your Office license? It could be that it's a gray market license that’s been deactivated. That sometimes happens, and it can be really frustrating!
Great point, but I bought this as a non-student directly from Microsoft and downloaded it from their website.
I bought this as a non-student directly from Microsoft and downloaded it from their website.