I recently decided to factory reset my computer since it was running quite slow. I went with local download over cloud download after some research, and the reset process took around 30 minutes. However, when I reached the login screen and entered my password, I was hit with a blue screen error saying, "The User Profile Service service failed the sign-in" and that my "User profile cannot be loaded." I'm really unsure how this happened and I'm worried about possibly ruining my PC. Any advice would be greatly appreciated!
3 Answers
Do you happen to have any backups of your data? If it’s just for gaming, I thought those cloud saves would be enough. It looks like a backup might be necessary if you're worried about losing everything.
It seems like the reset might not have completed successfully. I recommend creating a Windows installation USB using another computer. After that, you can use it to reinstall Windows on your PC. Just make sure to back up any important data if you can access it before you do that!
First, it’s important to check if you have any dump files that could provide insight into the error. If you can get into Safe Mode, look for files in C:WindowsMinidump. If there are any, zip up the folder and upload it to a sharing site. You might also want to follow a guide on setting up the dump type if you only have one or none at all. This could help in diagnosing the issue better!
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