Help! Can’t Use ‘Run as Admin’ to Enter Domain Credentials on Intune Devices

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Asked By TechieGuru77 On

Hey everyone, I'm facing a challenge with the Entra/Intune systems in our tenant. When trying to use the 'Run as Admin' feature, it only shows two local admin accounts without allowing me to enter any domain admin credentials. I've gone through our policies, but I'm not sure which one is restricting this functionality. Ideally, we want our admins to be able to log in with their domain credentials instead of just those local accounts. Any help on what might be causing this issue would be greatly appreciated! By the way, clicking 'More Choices' in the prompt still leaves me with those two options and doesn't let me input anything manually.

3 Answers

Answered By SupportSleuth99 On

Have you confirmed that the devices are Entra Joined and not just Entra Registered? It can be easy to mix them up, and if they're only registered, it could limit your admin capabilities. Make sure you check that they've been set up through Autopilot, too!

Answered By CuriousAdmin88 On

I think you should still try clicking 'More Choices.' Even if it hasn't worked before, it could sometimes reveal alternate options, depending on the system setup!

Answered By AdminWhisperer42 On

It sounds like you're trying to use actual domain admin accounts, right? If so, you might want to reconsider letting domain admins perform regular tasks on their PCs — it can lead to security risks. For Intune-managed devices, normally, you shouldn't need local admin accounts. If everything is configured right, IT staff should be able to escalate privileges. It seems like a configuration policy may be restricting you to just local accounts, so check those settings again!

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