I've been having trouble with some keys on my Lenovo Ideapad 330-17ICH keyboard running Windows 11 Pro. The keys that aren't working are: f5, f9, f10, backspace, backslash, enter (the middle enter key, the one in the corner works fine), and space. I first noticed the issue while watching a .mov file. At one point, the buttons started responding again but then stopped after a short while. I've already tried a few troubleshooting steps, like restarting, powering down the laptop for 10–15 minutes, uninstalling the keyboard drivers in Device Manager, and even tweaking the registry settings as suggested in a video. However, the problem persists. I can use an external keyboard connected via USB without any issues. I also tried pressing space, enter, and backspace together, and that didn't work either.
4 Answers
It sounds like you might be dealing with a software issue, but it's good to double-check. I suggest booting from a live OS like Ubuntu or Hiren's Boot CD to see if the keyboard works there. If it does, then it’s likely a software issue. If not, we might have a hardware problem on our hands.
Just a heads-up: messing with BIOS settings or your disk setup can potentially risk your data. Always make sure your backups are fine before making any major changes! You might want to check a FAQ thread for more guidance.
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