I'm having trouble accessing my work MacBook because I forgot my password. I keep trying to reset it, but it doesn't seem to change, and I'm worried about getting locked out completely. I have to wait 5 minutes between attempts, so it's really frustrating. Can anyone guide me on how to properly reset it or what steps I should take?
2 Answers
First, you might want to try booting your Mac in Recovery Mode. Restart your Mac and hold down Command + R until the Apple logo appears. Once in Recovery Mode, go to Utilities and select 'Terminal'. Type 'resetpassword' and follow the prompts to reset your password. If that doesn't work, it could be worth contacting your IT department for assistance since it's a work device.
It's a bit concerning that your attempts to reset the password aren't working. Have you checked if there's a corporate helpdesk you can reach out to? They usually have better tools to help with these situations, especially if it's a work laptop. Just be careful about making too many unsuccessful attempts—it could lead to being permanently locked out.
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