I recently tried to buy an in-app item for $1.99, but to my surprise, I was charged $99.99 instead. I immediately requested a refund, but I'm curious about how likely I am to actually get it. Any insights on the refund process would be really helpful!
6 Answers
There's really no set percentage on getting a refund. The first request doesn't even go to a live person, so it's pretty much a bit of a waiting game.
Just to clarify, when you request a refund, Apple advisers can only push that request forward. They don’t have the power to approve refunds themselves. It’ll go to a different team that decides whether to approve or deny it. If it's denied, the decision is final, although you can dispute it. Just a heads up, if you go for a chargeback with your bank, the payment method linked to your Apple account might get banned.
Honestly, there's no way to predict it. You might get approved, or you might not. It's a bit of a gamble.
That really stinks! It seems like false advertising to me! Make sure you stay on top of this, it feels like it should be illegal.
Thanks for clarifying! I appreciate the info.