I've spent the last four hours trying to get Microsoft Teams installed, but I just can't seem to fix the issue. Whenever I try to launch Teams, it prompts that I need an update and offers a big 'Download Teams' button. However, when I click it, Teams just restarts and the same update prompt appears – it's like an endless loop!
I decided to uninstall Teams and download it directly from the Microsoft site, but I encountered an 'Installation has failed' error when running the installer. I also tried to install it through the Microsoft Store, but that resulted in another error.
Next, I attempted to install using PowerShell with the files teambootstrapper.exe and msteams-x64.msix, but still no luck. I've reset the Microsoft Store settings, enabled developer options to install msix packages, and deleted various Teams app data folders.
I even activated a local admin account and logged in, but I'm still facing the same issues. I've followed all the troubleshooting steps from Microsoft and various forums and need help getting this to work!
2 Answers
Another thing to try is moving the installer to a neutral directory, like C:temp, and installing from there. Sometimes trying to install from within a user profile can create issues, so running it as an admin from a neutral location might help.
I suggest fully removing Teams first before trying to reinstall it. You can use this tool to completely uninstall Teams: https://github.com/asheroto/UninstallTeams. After that, download the official installer directly from Microsoft here: https://www.microsoft.com/en-us/microsoft-teams/download-app.
I just tried that and it's still not working!