I recently set up my new laptop and logged in with my Microsoft account. After removing the local PIN because I wanted to simplify things, I restarted the laptop expecting to log in with my Microsoft password. However, it says my device is offline and asks for an old password, even though I'm connected to the internet. This is my first time using any password with this laptop. I really want to reset it so I can start fresh without needing to log in to Microsoft like my setup guy did before. Any advice?
1 Answer
It sounds like when you removed the PIN, your laptop defaulted back to requiring the Microsoft account password. If you can't remember it, you'll need to go through the password reset process. Once you're logged in, you can set up your device to not ask for a password, but keep in mind that's a security risk! Honestly, is it really that hard to type in a PIN?
Yeah, I get it! Sometimes, simplicity feels better, but a PIN is quick and secure. Just reset your MS password first, and you'll be back in.